CareCertified

Open a support ticket

Tell us what you need help with. You will get a reference number and we reply by email. Support is free. Email: [email protected].

Before you open a ticket
  • Search the help centre: most answers are there
  • For application status, check your spam folder first
  • Do not include health, financial or sensitive information

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About you

A name and an email address so we can reply.

We reply to this address.

Your question

The more detail you give, the faster we can help. Do not include sensitive information.

You get a reference number such as CC-ABC123. We do not send an automatic email.